Board Orientation Manual 2024

Access Control The Access Control Directorate manages safety and security for all Games functions, activities, events, and venues before, and during, the Games. Access Control volunteers oversee crowd and traffic management, venue access, securing of luggage and equipment, overnight security for equipment and venues, and provide a presence at all events to ensure the smooth operation and safety of participants, volunteers, and the public. Access Security volunteers are in place at all sport venues and special events; they coordinate security of equipment, manage road closure permits/processes, and support the Accommodation Directorate to help ensure the safety of residences for participants during the Games. Volunteer Management – see above. Mobile Patrol This Chair area is responsible for assembling mobile patrol teams to secure the outside of Games accommodation sites on a 24-hour basis and sport venues outside of competition hours, as necessary. For most of the day, these will be roving patrols making periodic visits to each of the accommodation sites and some other venues. After competition/event hours, these volunteers increase patrols to venues and accommodation sites or are stationed at these locations to ensure participants, equipment, and/or properties are safe and secure. Some of the late night or overnight security may be accomplished through local security companies that are recruited as Friends of the Games. Mobile Patrol volunteers are dispatched in the evenings (before local police are called) should issues arise at accommodation sites or other venues. Security Operations This Chair will coordinate all communications equipment required by the Access Control Directorate volunteers and will set up, manage, staff, and operate the operations centre during the Games, which will include a dispatch area. This Chair area liaises with the Technology Directorate regarding the acquisition of walkie-talkies, telephones, and any other telecommunications equipment required by the Access Control Directorate. This Chair also manages the Criminal Records Check process for all Games volunteers (in conjunction with the Participant & Volunteer Services Directorate). Special Events This Chair area is responsible for managing security volunteers needed to assist with crowd control, access monitoring, and ingress and egress for all non-sport venues/events. This includes the higher profile functions such as the Opening Ceremony and the Closing Celebration, Provincial Government Reception, and Civic Luncheon, as well as at the participant special events, the Torchlighting Ceremony, Bus Departure areas, food venue, etc. Sport Venues This Chair area is responsible for the security at all sport venues. Access Control volunteers are needed at each sport venue during practice, warm-up, and competition times to manage crowd control, access control to designated areas such as equipment storage and change rooms, ingress and egress, safety, etc., as well as providing a general security presence. If required, overnight security is arranged at the sport venues to ensure the safety of equipment (in coordination with the Mobile Patrol Chair).

Roles of the Key Volunteers